Medical Assistant in the Department of Nursing Kristina Bevans looks up at Mary Matheson as Liam Doxsee, 9, cries in pain after getting the flu shot at the Stead Family Children’s Hospital in the University of Iowa Hospitals and Clinics in Iowa City on Tuesday, Sept. 19, 2023. Normally, Liam Doxsee goes to about four to six appointments a month, depending on his health that month.